Effective Date: 29 july 2025
Your privacy is important to us. This Privacy Policy explains how the Bhav mobile application (“App”, “we”, “our”, or “us”) collects, uses, and protects your information when you use our services.
1. What is Bhav?
Bhav is a mobile app that provides real-time gold and silver price updates, customized rates from sellers, rate alerts, and bullion market insights. It is designed for buyers, investors, and sellers of precious metals in India.
2. Information We Collect
We may collect the following data through the app:
a. Personal Information
- Name
- Mobile number
- Seller profile (if you’re a seller)
- Location (optional, for rate customization)
b. App Usage Data
- Device type and OS
- App version
- IP address
- Interactions (buttons tapped, screens viewed)
c. Permissions
We may request permission for:
- Notifications (to send price alerts and updates)
- Location Access (optional) – to show relevant seller rates
- Network Access – to sync live data
- Storage – to save preferences locally (no personal files are accessed)
All permissions are requested transparently, and the app will function even if some are denied (except for core features like price updates).
3. How We Use the Information
We use your information to:
- Deliver live gold/silver prices and alerts
- Customize seller views and rates
- Provide account-related services (if signed in)
- Improve app performance and fix issues
- Contact you with updates or support replies
We do not sell or rent your data.
4. Third-Party Services
We may use secure third-party services for:
- Analytics (e.g., Firebase)
- Notifications (e.g., OneSignal)
- Crash reporting
These services follow their own privacy policies and do not have permission to use your data for advertising.
5. Data Security
We follow best practices to protect your data:
- All communication is encrypted (HTTPS)
- No sensitive data is stored without your consent
- App data is sandboxed on your device
6. Your Rights
You can:
- Choose not to provide optional permissions
- Request to delete your account or data by contacting us
- Opt out of notifications anytime in app/device settings
7. Children’s Privacy
This app is not intended for users under 13. We do not knowingly collect personal data from children.
8. Updates to This Policy
We may update this policy from time to time. Updates will be posted here, and you will be notified inside the app if required.